Ticketing & Admission

How many tickets can I purchase at once?
Individual Members can purchase up to 2 tickets per date at the Member rate; Family Members and above may purchase up to 6 tickets per date at the Member ra...
Wed, Oct 6, 2021 at 11:43 AM
Do children under 2 need a ticket?
No, children 2 and under are free and do not require a ticket.
Wed, Oct 6, 2021 at 11:44 AM
I purchased tickets but didn’t receive (or lost) my confirmation email!
Guests who purchased tickets may look up their order & re-send their tickets by visiting tickets.thetrustees.org/orders.  
Mon, Oct 18, 2021 at 1:10 PM
What happens if I show up early or late for my entry time?
To ensure a positive experience for guests, we ask that you arrive during your designated time slot. For example, guests with 5PM tickets should arrive betw...
Wed, Oct 6, 2021 at 11:44 AM
Can I change my date or time?
At this time, we are unable to accommodate date or time changes. Tickets are non-refundable and non-transferable across dates. 
Wed, Oct 6, 2021 at 11:44 AM
What is the weather policy?
Unsafe or extreme weather will cancel this event. In the event we must cancel due to weather, guests will be notified by email by 12PM the day of; we will o...
Wed, Oct 6, 2021 at 11:45 AM
Is there an EBT discount for Winterlights?
Unfortuntately, EBT discounts do not apply to Winterlights events at The Trustees. For more information on free and reduced admission please see here: https...
Tue, Oct 19, 2021 at 10:47 AM